What is a CRM System?

"..Know your customer,
and will guarantee your trust .. "

Customer Relationship Management Systems (CRM), allow managing the information of commercial operations and interactions with customers, allowing to maintain a detailed history, which allows sharing and maximizing the knowledge of certain customers in defined times with the ultimate goal of improving customer service

Advantages of having a CRM System in your company

01
01
Allows effective marketing

Define personalized marketing campaigns to achieve greater profitability in your business

02
02
Helps create smart cross-sell opportunities

A CRM system can allow you to establish strategies to sell other products or services of interest to your clients.

03
03
Know your customer's experience

Knowing your client in depth you will be able to generate more profits than your competitors

04
04
Record the traceability of communication

Each client is the central axis of a company, the success of a company lies in effective communication with its client

Verifiable results

OKO Tecnología customizes, implements and offers support and maintenance to your
CRM System, tailored to your needs

01
Consulting

We diagnose and advise on the automation of your processes on Mcrosoft Dynamics CRM.

02
Customizing

We configure and customize Dynamics CRM 365 On-premise and Cloud.

03
Extension

We extend Dynamics CRM by adapting it and covering the automation of all the processes of your organization

01
Consultoría de Procesos

Diagnosticamos y asesoramos en la automatización de sus procesos sobre Dynamics CRM.

02
Personalización

Configuramos y personalizamos Dynamics CRM 365 On-premise y Cloud.

03
Extendemos Dynamics

Extendemos Dynamics CRM adaptándolo y cubriendo la automatización de todos los procesos de su organización.

85%

CRM systems are cloud based

70%

Companies want to close a sale

91%

North American companies have a CRM system

45%

Sellers who even use Microsoft Excel and Outlook to store data and track customers